{"id":848,"date":"2016-07-12T13:01:32","date_gmt":"2016-07-12T13:01:32","guid":{"rendered":"http:\/\/www.sorcim.com\/blog\/?p=848"},"modified":"2024-12-26T21:53:15","modified_gmt":"2024-12-26T21:53:15","slug":"windows-update-kb2919355-error-code-0x800f0923","status":"publish","type":"post","link":"https:\/\/www.sorcim.com\/blog\/windows-update-kb2919355-error-code-0x800f0923","title":{"rendered":"Fixing 0x800F0923 Error in Windows Update KB2919355"},"content":{"rendered":"

Some users have reported encountering the 0x800F0923 error<\/strong> either during or after installing Windows Update KB2919355<\/strong>, a significant update that introduces various new features to Windows. This error is typically linked to driver incompatibility or issues with the update itself. Below are several methods to resolve this issue effectively.<\/p>\n

 <\/p>\n

Uninstall KB2919355<\/h2>\n

Check whether KB2919355<\/b> install entry is found in the updates history page. If it is found, uninstall it.<\/p>\n

    \n
  1. Press Windows Key<\/b> + X<\/b>; choose Control Panel<\/b>.<\/li>\n
  2. Click Programs<\/b>.<\/li>\n
  3. Click View installed updates<\/b>.<\/li>\n
  4. Now you are seeing a long list of all installed updates. In the Search Box<\/b> in the top right corner, type 2919355<\/b>.<\/li>\n
  5. When you see Windows Update KB2919355<\/b> in the Search Results<\/b>, right-click it and choose Uninstall<\/b>.<\/li>\n
  6. After successful completion, reboot your system.<\/li>\n<\/ol>\n

     <\/p>\n

    Disable Incompatible SPTD Driver<\/h2>\n

    0x800F0923<\/b> error occurs due to a faulty driver SPTD<\/b>. Use the Registry Editor <\/b>to disable the faulty\/ incompatible SPTD driver.<\/p>\n

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    1. Press Windows Key<\/b> + X<\/b>; choose Run<\/b>.<\/li>\n
    2. Type RegEdit<\/b>, click OK<\/b>.<\/li>\n
    3. Locate the following subkey: HKEY_LOCAL_MACHINE\\System\\CurrentControlSet\\Services\\Sptd<\/b><\/li>\n
    4. Double-click Start<\/b> string; replace its value with 4<\/b>.<\/li>\n
    5. Click OK<\/b>.<\/li>\n
    6. Exit the Registry Editor<\/b> and reboot your system.<\/li>\n<\/ol>\n

       <\/p>\n

      Uninstall SPTD Driver<\/h2>\n

      If disabling the faulty SPTD<\/b> driver didn’t help, uninstall it using its setup program. Follow the instructions given below:<\/p>\n

        \n
      1. Download the SPTD Driver Setup<\/b> from<\/a> its official website:\n