Why Does Windows 8 Crash? How to Fix it?

Windows 8 may go into a loop interval that causes it to crash and restart continuously. When it occurs, Windows Explorer will stop responding and the Taskbar will hide. An error may appear on screen telling Windows Explorer has stopped responding and needs to be closed.

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How to Fix it?

  • Download Updates and Patches
  • Enable Hyper-V Feature
  • Verify your System Files
  • Repair Registry Issues
  • Clean Boot Windows
  • Use Microsoft Safety Scanner
  • Check Hard Disk for Errors
  • Disable Data Execution Prevention

Download Updates and Patches

Do you experience Windows 8 crashes when the Start Screen is open? If so, you might need to download an update Microsoft has recently released.

Microsoft officially announced Windows Explorer goes into a loop interval when the application live tiles use multiple image tile templates. To fix Windows 8 crash download the patch given below:

Download KB 2617028

After downloading the above update, please run Windows Update to check if there are any updates that need to be installed. Do the steps given below:

  • Click the Start button.
  • The Start Screen shall open.
  • Click to focus on the Search box.
  • Type Windows Update in the Search box.
  • Click the Apps icon.
  • Click Windows Update from the Search Results.
  • Windows Update window shall open.
  • Click Check for Updates button.
  • Let the tool check for new updates. It may take a few minutes to complete.
  • Click Download and Install Updates button.

Enable Hyper V Feature

Windows 8 crashing problem may appear if Hyper-V feature is disabled. Enable this feature to fix your problem





  • Open Charms bar by pressing Windows Key + C.
  • Select Settings | Control Panel.
  • Scroll down and click More Settings.
  • Click Programs | Turn Windows Features On or Off.
  • Checkmark the box named Hyper-V.
  • Click OK.
  • Windows will start installing Hyper-V feature.

Verify your System Files

Windows 8 crash occurs due to corrupt system files. Use Windows installation disc to verify the state of your system files. The tool will replace corrupt system files with their genuine versions.





  • Insert Windows 8 installation disc.
  • Click the Start button.
  • The Start Screen shall open.
  • Click to focus on the Search box.
  • Type Command Prompt in the Search box.
  • Click the Apps icon.
  • Click Command Prompt from the Search Results.
  • Type the following command to fix Windows 8 crash- SFC /SCANNOW

Repair Registry Issues

Windows 8 crashes are caused due to invalid and incorrect registry entries. Scan your registry with the help of genuine Registry Cleaner software and repair any errors found.

Perform the steps given below:


Clean Boot Windows

Clean Boot refers to the start-up type where no third party applications/ services are loaded. It identifies conflicting start-up applications that interfere the functioning of your operating system. Repair Windows 8 crashes as shown below:



  • Click Start button.
  • The Start Screen shall load.
  • Click to focus on the Search box.
  • Type System Configuration in the Search box.
  • Click the Apps icon.
  • Click System Configuration from the Search Results.
  • Click the Boot tab.
  • Uncheck the Safe Boot box.
  • Click Apply.
  • Click the General tab.
  • Select the Selective Startup option.
  • Uncheck the Load startup items box.
  • Click Apply.
  • Click the Services tab.
  • Click Open Task Manager link.
  • Right click unnecessary services and select Disable option.
  • Click OK.
  • Restart Windows

Use Microsoft Safety Scanner

Microsoft Safety Scanner is a powerful antivirus program available free-of-cost. It scans and removes viruses and repairs bad sectors on the hard drive damaged by virus. It fixes Windows 8 crash permanently.





  • Visit Microsoft Safety Scanner official website.
  • Click the Download Now button.
  • Install the program and run it.
  • Scan for viruses and remove them immediately. This shall fix Windows 8 crashing.

Check Hard Disk for Errors

Hard Disk errors can cause Windows 8 crashes. Check it for errors and repair them with Check Disk tool.



  • Double click the My Computer desktop icon.
  • Right click your system drive.
  • Select Properties.
  • Drive Properties dialog shall open.
  • Click the Tools tab.
  • Click Check button under Error Checking.
  • Click Scan Drive option and follow the wizard to fix Windows 8 crashes.

Disable Data Execution Prevention

Data Execution Prevention is a security feature that prevents harmful programs attempting to run on your computer. Windows 8 crash may occur due to conflicts with the DEP. Disable it temporarily.

  • Open Command Prompt as Administrator.
  • Type the following command-
    Bcdedit.exe /set {current} nx AlwaysOff
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