Fix Error 1714 in Windows 7/8, Vista and XP

Error 1714 in Windows 7/8, Vista and XP mostly appears during the installation or update of a program. This error occurs when Windows contains outdated files. Error message reads: Error 1714: The older version of the program cannot be removed. Contact your technical support group.

Follow the steps below to fix this problem:

Fix Error Step 1

Error 1714? Download Error Scanner

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Install Microsoft Updates

First step to fix error 1714 is to install Microsoft updates. To do so follow the steps below:

  • Open Control Panel
  • Click on Windows Update
  • Click on Check for Updates in the right panel
  • Install available updates
  • Restart your PC

Repair Broken Registry Entries

Error 1714 in Windows 7/8, Vista and XP may also appear due to broken registry entries. Repairing the broken entries may resolve the problem. It can be done manually but it’s a bit risky as any wrong action can result in crashing of Windows. It is recommended to install a Registry Fixing tool. Get Registry SCAN here.

Remove Previous Version of the Program

Windows Error 1714 may appear if you are trying to install a program of which older version is already installed on your system. In this case you have to uninstall the older version of a program before installing a new version. To do so follow the steps below:

  • Click Start and open Control Panel
  • Click on Programs and Features
  • Select the older version of the program
  • Uninstall it
  • Follow the onscreen instructions to complete the process
  • Restart your computer
  • Install the latest version of the program

Select MSI Files

Another way of fixing error 1714 is that, if the error allows you to browse the .msi file then follow the steps below to complete the installation process:

  • Click on Browse in the message
  • Go to the folder that contains the original installation files
  • Select the .msi files
  • Click OK and continue with the installation

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