How to Fix Error 1719

The article covers diagnostic information for the following error:

“Error 1719: Windows Installer service could not be accessed. Contact your support personnel to verify that it is properly registered and enabled.”

This most likely arises due to improper settings in the Registry, administrative privileges, problem with Windows Installer service and other reasons.

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Reinstall Windows Installer

Reinstalling Windows Installer will rename damaged package contents and add fresh versions. Here are the steps to do so:

For Windows 8.1/ 8:

  • Press Windows Key + X.
  • Click “Command Prompt (Admin)”
  • Type below command and Press ENTER.

    net stop msiserver
  • Double click Computer desktop icon.
  • Open the following directory:

    C:\Windows\System32
  • Rename the following files with the new names specified here-in:

    msi.dll -> msi.dll.old
    msiexec.exe -> msiexec.exe.old
    msihnd.dll -> msihnd.dll.old
  • Reboot your PC for the changes to take effects.

Note: In some cases the actual file path can be C:\Windows\SysWoW32 or C:\Windows\SysWoW64. As per the circumstance, replace the new path with the first command in the Step # 3.

For Earlier Versions of Windows:

  • Click the Start button.
  • Type “Command Prompt” in the Search Box.
  • Right click that from the search results, choose Run as administrator.
  • Refer Steps # 3-4 from Windows 8.1/ 8 user’s paragraph.

Start Windows Installer Service

Windows Installer service might not have started. The problem arises if the service is stopped and its startup type is manual. Change the startup type to automatic and restart the service again.

For Windows 8.1/ 8:

  • Press Windows Key + X.
  • Click “Run”.
  • Type “services.msc” in the Open textbox.
  • Click OK button.
  • Services tool will open.
  • Scroll down, locate “Windows Installer” and right click that service.
  • Select Properties from the right-click menu options.
  • Click the General tab.
  • Under “Startup type” select “Automatic” option.
  • Click Start button presuming the service is already stopped.
  • Click Apply, and then OK.
  • Reboot your computer for the changes to take effects.

For Earlier Versions of Windows:

  • Click Start, point to All Programs | Accessories.
  • Select Run.
  • Type “services.msc” in the textbox, click OK.
  • Refer Steps # 5-12 from Windows 8.1/ 8 user’s paragraph.

Reregister the Service Files

MSI Executable service files can be corrupt. Unregister and reregister the service again to resolve error 1719.

For Windows 8.1/ 8:

  • Press Windows Key + X.
  • Click “Command Prompt (Admin)”.
  • Type below commands one by one:

    MSIEXEC /UNREGISTER
    MSIEXEC /REGSERVER
  • Exit the Command Prompt and restart your PC when you’re done.

For Earlier Versions of Windows:

  • Click the Start button, point to All Programs | Accessories.
  • Right click Command Prompt.
  • Choose Run as administrator.
  • Refer Steps # 3-4 from Windows 8.1/ 8 user’s paragraph.

Run System File Checker

Some of your system files can be corrupted. Using System File Checker scan for corrupted files and replace their original versions.

For Windows 8.1/ 8 and Earlier Versions:

  • Open Command Prompt. (Refer “Register the service file” paragraph for details)
  • Type the following command:

    sfc /scannow
  • Press ENTER.

Check Valid Image Path

Image Path is nothing but the value representing MSIExec.exe file path. It’s located in the Registry. The existing value could be corrupt. Replace it with valid file path and error 1719 will not reoccur. Your computer may have failed to load the file.

For Windows 8.1/ 8 and Earlier Versions:

  • Press Windows Key + R.
  • Type “RegEdit” in the Open Box.
  • Locate the following sub key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer
  • Temporarily minimize the Registry Editor window.
  • Double click Computer desktop icon.
  • Press F3 key.
  • Type “MSIEXEC.EXE” in the top right corner Search Box.
  • Press ENTER.
  • You’ll find the file in the search results. Most probably the file location would be

    C:\Windows\System32\MSIEXEC.EXE.
  • Copy the full file path to your Clipboard.
  • Restore the Registry Editor window.
  • Double click “ImagePath” string on the right panel.
  • Replace its value with the path you copied in Step # 10.
  • Click OK.
  • Exit Registry Editor and then restart your machine for the changes to take effects.

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